Order entry clerk-receptionist (Madeira Park)

Harbour Publishing

compensation: $25 or more depending on experience and qualifications
employment type: full-time
job title: Order entry-reception
Join Our Team at Harbour Publishing in Customer Service!
About Us:
Harbour Publishing, one of BC's leading book publishers, is looking for dynamic and reliable individual to join our team in beautiful Madeira Park. Our company is fifty years old, with over twenty employees across Canada, and we're excited to bring someone new into our friendly and creative environment, in a mission-critical role as order entry clerk.
What You'll Do:
Connect with Customers: Interact with our bookstores and other customers over the phone and email to take their orders and respond to queries, providing exceptional service.
Order Management: Accurately record orders and ensure they are processed smoothly.
Office Operations: Help manage the office with light administrative tasks such as ordering supplies.
Data Entry: Perform data entry to keep our operations running smoothly.
What You Need:
Strong written and verbal communications skills, excellent organizational and time-management skills: You're professional, collaborative and good at keeping track of priorities.
Attention to Detail: You’re meticulous, reliable and strive for accuracy in all tasks.
Tech Savvy: Familiar with using a Windows PC, competent with basic Excel (including editing cells, simple formulas, sorting/filtering) and at ease learning to navigate web apps specific to the role (Amazon, Shopify, Canpar, etc).
Minimum of two years of work experience in an admin or customer service role: We're happy to train in the specifics of the role, but it will be helpful to have transferable office experience.
Book Lover: While not required, a familiarity with books is a big plus!

Why Join Us?
Consistent Hours: Regular office hours, Monday-Friday. The role will be 30-40 per week during the training period in July and 40 hours per week thereafter.
Comprehensive Benefits: Health plan, including dental, vision and wellness.
Creative Environment: Work in a supportive and close-knit team.
$23-$25/hour: Commensurate with experience.

Start date: As soon as possible!
  • Principals only. Recruiters, please don't contact this job poster.

post id: 7755801794



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